Frequently Asked Questions

Q: What is your return policy?

A: If a product purchased from us does not meet expectations, please return it to us in resalable condition within 30 days along with a copy of the invoice and a reason for return. You may contact us regarding the return at [email protected].

Q: How do I return a product?

A: Please fill out the form on our Start a Return Page to begin the return process.

Q: Do you offer products not shown on the website?

A: Absolutely. Our website offers approximately 50,000 standard items found in our industry. In addition, we have much of our used furniture on the site as well. We also have many resources for office, janitorial and break room supplies that are not shown. We also have many direct sources for all types of office furniture providing a limitless number of items both stock and custom. For more information contact us at [email protected] or call 601.372.7901.

Q: Do you serve any government contracts?

A: We have a large number of contracts available to us in many areas. In the furniture arena, we have both state and federal contracts. On supplies we have numerous national contracts including CHAMPS and TCPN.

Q: Do you offer space planning and design?

A: Craft Office Plus offers 3D CAD for any size project. Call: 601.372.7901, email: [email protected] or fill out a Contact Us form.

Q: What if I forgot my password?

A: At the Login, there is a link Forgot Password. You may use this automated system to reset the password or just give us a call at 601.372.7901.

Q: How do I add a new Ship To or Cost Center to my account?

A: Please fill out the form on this page to add new info to your account.